Terms of Service

01The service

apmix.ai gives you access to AI models from several providers through one API key and one subscription. Requests are made to our OpenAI-compatible and Anthropic-compatible endpoints and are forwarded to the provider that serves the model you ask for.

The list of models can change as providers release, rename or retire models. We add and remove models to keep the catalog current and will show the current list on the Models page.

02Accounts

You sign in with Google, GitHub or a link sent to your email. You must be at least 16 years old and provide accurate information.

Sign-in by email link is for addresses on a domain you control. If your address is a free mailbox such as Gmail, Outlook or Yahoo, use the Google or GitHub button instead. Temporary and disposable mailboxes are not accepted by any sign-in method.

You are responsible for everything that happens with your account and your API keys. Keep keys secret. If a key leaks, revoke it in the dashboard immediately.

• One person, one account. Duplicate accounts are closed.
• Do not share, sell or rent your account or keys.
• Tell us promptly if you believe your account has been compromised.

03Plans, billing and usage

Plans are billed monthly or yearly, in advance, and renew automatically until you cancel. Prices are shown on the Pricing page in USD; taxes may be added depending on your country.

Each plan includes a monthly allowance of weighted tokens shared across every model in your plan and every key on your account. Plans are tiered: each includes its own models plus everything in the plans below it, and the Pricing page lists which plans include each model. When the allowance is used, requests return an error until the monthly reset or until you move to a bigger plan, which applies immediately.

Subscribers can also buy usage top-ups: one-time packs of weighted tokens, priced by plan and shown in your account. They are added to a top-up balance that is spent only after the monthly allowance, does not expire, and is usable while a plan is active. Top-ups are limited to five per account per day and are refundable as described in the Refund policy.

You can cancel at any time from your account. Your keys keep working until the end of the period you have paid for. Refunds are handled exactly as described in the Refund policy.

04Acceptable use

Use the API for anything lawful. You must also follow the usage policies of the model providers whose models you call, since your requests are ultimately served by them.

• No illegal content, malware, harassment or attempts to harm others.
• No reselling access, wrapping apmix as your own API, or sharing one key across unrelated users.
• No attempts to bypass rate limits, metering or plan rules.
• No probing or disrupting the service, its infrastructure or other customers.

05Availability and changes

We work to keep the service available around the clock, but it is provided as is, without warranties of uninterrupted or error-free operation. Model providers can experience outages or change their models, and those changes flow through to apmix.

We may change features, plans or prices. Price changes apply from your next renewal, and we will tell you in advance.

06Liability

To the extent permitted by law, apmix.ai is not liable for indirect or consequential losses, lost profits or data, or for the content produced by the models. Our total liability for any claim is limited to the amount you paid us in the three months before the claim.

07Suspension and termination

We may suspend or close accounts that break these terms, create multiple accounts or put the service at risk. You may close your account at any time; closing it does not refund the current period unless the Refund policy says otherwise.

08Changes to these terms

We may update these terms from time to time. The date at the top shows the latest version. If you keep using apmix after a change, you accept the new terms. For questions, email support@apmix.ai.